Delivery & returns
Delivery
All orders placed by 11am on any normal working day are normally packed and dispatched same day. We aim to have all orders sent within 2 working days of the order being placed. All orders will be dispatched by courier (unless a courier service is opted out from) and the details of the courier and a tracking number will be sent when your package has been sent. Please check the package for damage when it arrives and notify us of any problems as soon as is practical.
Courier opt out
You can opt out of the courier delivery in which case your order will be sent by Royal Mail and if an overseas order will be past to your local postal company.
Returns
Returns are accepted for faulty or damaged good. Please email us info@maiascompanyltd.com to notify us of the problem and for the details of the return
All orders placed by 11am on any normal working day are normally packed and dispatched same day. We aim to have all orders sent within 2 working days of the order being placed. All orders will be dispatched by courier (unless a courier service is opted out from) and the details of the courier and a tracking number will be sent when your package has been sent. Please check the package for damage when it arrives and notify us of any problems as soon as is practical.
Courier opt out
You can opt out of the courier delivery in which case your order will be sent by Royal Mail and if an overseas order will be past to your local postal company.
Returns
Returns are accepted for faulty or damaged good. Please email us info@maiascompanyltd.com to notify us of the problem and for the details of the return